Orders

When you have completed the order, the order confirmation will be sent to your e-mail address. In the confirmation you will find information about product(s) and price.

If there are any errors in the order confirmation, please contact me via e-mail to eidepresets@gmail.com

Prices

All prices in the store are stated in USD and include 25% VAT.

Refund

Refund: It's not possible to return the product since it's digital and when you buy it you'll have it forever. All sales are final. 

Cookies

According to the law about electronic information, visitors to a website must be informed that cookies are used. The information in the cookie can be used to track the user's browsing. A cookie is a small text file that the website you are visiting requests to be stored on your computer to provide access to various functions. You can set your browser to automatically refuse cookies.

What information is shared and for what purpose?

Payment provider

When you buy, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and telephone number.

The information is stored to complete the purchase and to protect the parties from fraud. Payment providers we use are Stripe and PayPal.

The right of access

You have the right to receive extracts from all information available about you with us. Excerpts are delivered electronically in readable format.

Right to correction

You have the right to ask us to update incorrect information or supplement incomplete information.

The right to be forgotten

You can request the deletion of your personal information at any time.There are few exceptions to this right to be deleted, e.g. whether it must be retained in order for us to fulfill a legal obligation (in accordance with the Accounting Act).

Responsible for data protection

Jonaseide.com / Jonas Eide is responsible for the storage and processing of personal information in the online store and ensures that the rules are followed.

How we protect your personal information

We use industry standards such as SSL / TLS and one-way hash algorithms to store, process and communicate sensitive information such as personal information and passwords securely.